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Cornerstone Bank was chartered
as Watonga State Bank in 1928 by
L.J. Barrett and has been
managed by the Barrett family
throughout its history. Through
the depression, wars,
recessions, economic booms and
busts, the bank has endeavored
to be a stabilizing force in the
community and to help others
achieve financial independence.
“To Humbly Serve” is one of the
bank’s Guiding Principals and
sums up the bank’s philosophy.
Service to others in the
financial services industry is
not always an easy task as is
demonstrated by the current
“sub-prime” mortgage meltdown
and its impact on the global
economy. Easy credit is not a
good thing and many times,
declining a loan request is
indeed serving the best interest
of the customer although it is
rarely perceived that way. To
survive over time, through
vastly different economies,
there has to be a long-term
outlook which focuses on
reasonable risks with reasonable
returns, an application of the
lessons of history to today’s
challenges, and strategies to
assure long-term viability.
This is not the first time that
unsound mortgage lending
practices have caused a
problem. The last event
impacting this community
resulted in Cornerstone Bank’s
purchase of the local savings
and loan office as it went into
receivership. Today’s problem,
although different in structure,
is similar in nature and has
greed at its root. A few of the
largest banks and mortgage
companies employed practices
that resulted in credit with
unreasonable structures (variable
rate mortgages, 100% and greater
loan to values, bogus and/or
unverified income information)
being granted to those who had
little chance of repaying the
loan. As many of these loans
were bundled into securities (Collateralized
Debt Obligations) and
sold, those who engaged in these
practices had little reason to
care about the customer or the
potential losses. In contrast
to this philosophy, community
banks desire to serve our
customers with credit structures
that work, make sense, and have
reasonable probabilities of
long-term financial benefit for
both the bank and the customer.
In other words, we want the
people we know and care about,
our friends and neighbors, to
succeed.
In 1928, the bank motto was
“Safe and Dependable” (a
phrase that also served Jack
Barrett well when applied to his
P-51 during WWII). We
have always considered it our
duty to provide services that
protect your money, your
confidential information, and
your identity. We were the
first bank in the country to
offer Identity Watchtm
credit monitoring services to
our customers and one of only a
few banks in the country that
offer a debit card that features
your photo on it (an
excellent fraud deterrent).
Additionally, we have just
rolled out a debit card fraud
monitoring system called
R.A.D.A.R. used by 20 of the
world’s top 25 financial
institutions in order to better
protect our customers from
fraudulent transaction. We
continually look for products
that help protect you and
provide “Safe and Dependable”
financial services.
Throughout the years,
Cornerstone has continually
looked for innovative products,
services and technologies that
make life easier for our
customers. The adoption of our
internet banking and online bill
pay services has been
overwhelming and support the
notion that rural America is as
“connected” as anyone.
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While technology is
costly to implement,
maintain and often
difficult to integrate,
we strive to minimize
the negatives and to
work diligently to
provide seamless access
and caring customer
service. Technology is
often difficult for some
users as well who must
adapt to the
requirements necessary
to utilize it like
working internet
connections,
appropriately configured
software, and the
ability to manage
passwords and the duel
authentication process
mandated by the
government. These
security measures are
important as internet
commerce does put one at
higher risk for identity
theft and fraud. It is
our feeling that there
is no system that can
not be breeched. Having
said this, we have
implemented safeguards
beyond the government
requirements and have
policies in place to
notify any customer
should their information
ever be compromised.
“Mobile Banking” will
provide additional
challenges and risks as
that technology matures
and becomes mainstream.
As a rural community
bank, we are proud of
our efforts to bring
technology and risk
mitigating strategies to
our customers as they
become available and
affordable.
With the addition
several years ago of our
Financial Services
Annex, we became a
“one-stop-shop” offering
Investment Services with
Celia Gose and
Accounting Services with
Linda Woodruff. While
there is no shortage of
financial service
providers in the world,
we endeavor to provide
the products and
services you need with
people you know, can
trust, and who care
about your future.
The future of
Cornerstone Bank is
bright as we grow and
branch into Mustang.
Many of our customers
are unaware that they
can go into any of our
branches and transact
business as all branches
are connected to the
same computer network.
Additionally, we are
fortunate to have Paul
Clewell who will be
working at the Mustang
Branch and will be at
least one face you will
recognize when you stop
in.
In summary, it is our
intent to offer trusted,
caring, professionals
who desire to help
others achieve financial
success and
independence. We will
never be satisfied with
who we are but always
reaching for who we can
become individually and
as an organization. We
are proud to have served
this community for the
last 80 years and will
continue to look
forward. |
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